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The Professional Drain Cleaning Process: What To Expect And Why It Matters

When it comes to drain cleaning, it pays to hire a professional. You may be tempted to try DIY methods, but there’s no substitute for the experience and expertise of a trained pro when it comes to ensuring that your drains are clean and functioning properly.

The Pre-Cleaning Process – An Overview of What to Expect

The pre-cleaning process for drain cleaning service involves several steps to prepare for the actual cleaning and ensure a smooth and effective service. Here is an overview of what to expect during the pre-cleaning process:

1. Initial Assessment: The drain cleaning professional will begin by assessing the condition of your drains and understanding the specific issue you are experiencing. They may ask you questions about the symptoms, such as slow drainage, foul odors, or backups, to gather information that will help guide their approach.

2. Visual Inspection: In many cases, the professional may perform a visual inspection of the affected drain or the plumbing system as a whole. This may involve using a flashlight or camera to examine the drain opening, identifying any visible blockages, or checking for signs of damage or deterioration.

3. Discussion and Explanation: The drain cleaning professional will discuss their findings with you and explain the recommended course of action. They will explain the cleaning method they plan to use, address any concerns or questions you may have, and provide an estimate of the cost and time required for the service.

4. Clearing the Area: Before starting the cleaning process, it is important to clear the immediate area around the drain to allow the professional to work efficiently. Remove any personal items, furniture, or other obstacles that may obstruct access to the drain or impede the cleaning process.

5. Protective Measures: Depending on the specific cleaning method being employed, the professional may take necessary protective measures to safeguard your property. This could include placing protective coverings on nearby surfaces to prevent splashing or using specialized equipment to contain any potential mess.

6. Communication and Consent: The drain cleaning professional will confirm the agreed-upon service and ensure that you are aware of any additional steps or considerations. They may ask for your consent to proceed with the cleaning and address any last-minute questions or concerns you may have.

By following these pre-cleaning steps, the drain cleaning professional can prepare the area and ensure a smooth and efficient cleaning process. Clear communication, assessment, and preparation contribute to a successful drain cleaning experience, addressing the specific issue and restoring the proper functioning of your drains.

Understanding the Different Types of Drain Cleaning Services Available

There are various types of drain cleaning services available to address different drain issues. Here are some common types of drain cleaning services:

1. Routine Drain Cleaning: Routine drain cleaning involves regular maintenance and cleaning of drains to prevent clogs and maintain optimal flow. This service is typically recommended on a scheduled basis, such as annually or bi-annually, depending on the usage and condition of the drains. Routine drain cleaning helps remove build-up, debris, and potential blockages before they cause significant issues.

2. Drain Snaking or Augering: Drain snaking, also known as drain augering, is a method used to clear clogs and blockages in drains. A specialized tool called a drain snake or auger is inserted into the drain, and its rotating motion helps break up and dislodge the obstruction, allowing water to flow freely. Drain snaking is effective for minor to moderate clogs in smaller drainpipes.

3. Hydro-Jetting: Hydro-jetting is a powerful drain cleaning method that uses high-pressure water to clear stubborn clogs and thoroughly clean the inside of drain pipes. A specialized machine delivers a strong stream of pressurized water through a nozzle inserted into the drain. The high-pressure water scours the pipe walls, removing accumulated debris, grease, mineral deposits, and other obstructions. Hydro-jetting is highly effective for clearing heavy blockages, tree roots, and sediment buildup.

4. Video Inspection: Video inspection is a diagnostic service that involves the use of a small camera attached to a flexible cable. The camera is inserted into the drain to provide real-time video footage of the pipe’s interior. This allows professionals to visually assess the condition of the drain, locate clogs, identify the damage or potential issues, and determine the appropriate course of action. Video inspection helps in accurate diagnosis and targeted solutions.

5. Sewer Line Cleaning: In addition to drain cleaning, professional services may also offer sewer line cleaning. This service focuses on clearing blockages and obstructions in the main sewer line. Methods such as hydro-jetting or specialized augers are typically used to remove accumulated debris, tree roots, or other obstructions in the larger sewer pipes.

6. Bio-Enzyme Drain Cleaning: Some drain cleaning services offer bio-enzyme drain cleaning solutions. These products contain specialized enzymes or bacteria that break down organic waste and help maintain clean and clear drains over time. Bio-enzyme drain cleaners are used as a preventive measure or for ongoing maintenance to keep drains free from build-up and minimize the risk of clogs.

It’s important to consult with a professional drain cleaning service to assess your specific drain issues and determine the most appropriate service for your needs. They can provide expert advice, recommend the suitable method, and ensure effective and reliable results for your drain cleaning needs.


Professional drain cleaning is an important service that helps keep your plumbing system in good working order. It involves a pre-cleaning process and the use of specialized tools and techniques to clear blockages, eliminate buildup, and restore proper drainage. Different types of services are available for different drain issues, including routine maintenance, drain snaking or augering, hydro-jetting, video inspection, sewer line cleaning, and bio-enzyme drain cleaning. When selecting a professional service provider, carefully assess their experience and expertise to ensure the best possible results for your specific needs.

By following the proper pre-cleaning steps and choosing an experienced drain cleaner, you can extend the life of your plumbing system and maintain optimal drain performance. Professional drain cleaning services can help ensure a safe and healthy environment in your home while preventing costly repairs and replacements.

So, the next time you notice signs of a clogged or backed-up drain, don’t hesitate to reach out to a professional drain cleaner for timely service and reliable results. It pays off in the long run.

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"Reasonably Priced"

Very prompt, friendly, and professional services. Matt fixed my tub and toilet and got them to drain properly! He was very thorough, explained what the problem was and what he needed to do, worked very quickly and cleaned up all the mess after he finished leaving my bathroom looking better than it did before he started! Very reasonably priced too! I will definitely be using Zippy Plumber in the future and recommend them to friends and family!
- Magda S.

"Very Nice"

I contacted Zippy Plumber to come by my house to investigate whether I had a leak (my water bill had skyrocketed but I did not notice any signs of a leak). The plumber David was very nice and knowledgeable. He was thorough in his investigation and even gave me some tips for the future. He was able to narrow down the issue to the irrigation sprinklers in the yard and luckily I did not have a leak inside the house. If I do in the future, I now have someone I can rely on! Definitely recommend!
- Katie T.

"Lovely To Work With"

We called Zippy Plumber on a Sunday and they were fast to respond and at our house within a few hours. Sean and Tyler were particularly lovely to work with and made sure to show us the issue, what they planned to do, and even taught us some things. We would absolutely recommend them to anyone and will them again for any plumbing needs!
- Sarah S.

"Great, honest company!"

We used Matt and his team to replace our hot water heater that is in the attic. They did a great job and completed the work all in one day and it was Father’s Day weekend! We appreciated their help! We also contacted them for help with a clogged kitchen drain and Matt spent 20+ minutes talking us through different methods to help unclog the drain before having a plumber come out and incur a cost that might have been unnecessary. Great, honest company!
- Abby S.

"Efficient & Professional"

I needed to replace my disposal and started looking for a local plumber last night. After reading multiple five star reviews for Zippy Plumber I decided to give them a call today. I spoke with Matt and he was able to schedule an appointment for me later that evening. Matt arrived within the appointment window and had all the supplies necessary for the repair in his truck, which saved me a trip to Home Depot! Matt was very efficient and professional. He explained the problem, went over my options for replacing the disposal, and then showed me tips to take care of my new disposal. I would definitely recommend Zippy Plumber to a friend and will call them the next time I have a plumbing issue!
- Caroline D.

"Very Pleased"

Matt and his team came out quickly, gave me a fair price, and started on the job, and cleaned up afterward. Did a great job on replacing my water main pipe, and also gave me a warranty. I highly recommend them to everyone. Friendly, professional, and easy to talk to, also a great listener to your concern that I have going on with your plumbing. And they took care of the job in a timely manner. And I usually DO NOT give reviews at all. But I was very pleased with the work they did in my yard to repair my plumbing system. Last they put my yard back together where you couldn't tell they had been out there.
- Deborah B.

"Very Skilled"

We had a water main line leak. He fixed it and helped deal with the insurance to make things work smoothly. He also came by for free to check out a minor leak issue that I was having. Matt is honest, professional, and very skilled. I would recommend him for any major plumbing project you might have.
- Shawn T.

"Very Tidy"

I cannot recommend Zippy Plumber enough! David was very professional, careful, and thorough. He walked us through everything that he did which was extremely beneficial as a first-time homeowner. He was very tidy and left the bathroom spotless. I won’t hesitate to call them again should any issues arise.
- Peter B.

"Very High Quality"

I had a problem with a busted outdoor pipe and a nonfunctioning garbage disposal. I called Zippy, and within hours Matt and his team came to help. Matt was very knowledgeable and took the appropriate time to explain his recommendations. He and his team completed the work the same day, and the work product appears to be of very high quality. I would recommend Matt and the Zippy team.
- Joey K.

"You cannot go wrong!"

Matt Firtha is the licensed, master plumber who owns Zippy Plumbing. He just left my home (on a Saturday!) after repairing our sewer line and installing an outside release valve to prevent backup in our home. Matt is an experienced, thorough, affordable, and dedicated, young man. I highly recommend Matt and Zippy Plumbing. You cannot go wrong! I would rate him 100 stars if this site allowed it.
- David T.


Matt and his awesome crew repaired a hole I had in my main drain. They were responsive in providing a quote (which was a great price!), they were very flexible in working with my schedule, and they completed the repair as described. Matt kept me up to date throughout the entire process, which I really appreciated. I cannot recommend Zippy Plumber enough!
- Christopher P.

"Highly Recommend"

We had a serious clog that caused the sewer to back up into our store. I called Matt and he was there within 30 minutes. Thanks to his high-tech equipment he was able to extract the object thus saving us tens of thousands of dollars and needing to chop up the floor to get to the problem! I highly recommend this company.
- Gerry P.

"Very Honest"

Matt was on time and very honest with me about the needed repairs. I would highly recommend using Zippy for any plumbing services needed.
- Matthew R.


Matt was great! My husband and I needed assistance right away due to a busted pipe. I told him the issue, and he was over within 30 minutes. He was pleasant and answered any questions that we had. Customer service was a 10/10!
- Ivy P.

"Friendly & Professional"

Matt was fantastic! He was able to fix my cold tub faucet in no time flat. He was friendly, professional, and helpful. I'll absolutely call them again whenever I have plumbing issue!
- Taylor H.

"Fantastic Job"

Matt and his team did a fantastic job repairing our main water line. Our house is set back about 200’ from the street with lots of clay and a small creek in between. Suffice to say, it was a varsity job that needed a real pro to carefully bore under our driveway without breaking up the concrete. Matt put together a careful plan, letting me know what he was doing every step of the way. He did it professionally and at a reasonable price. I’d highly recommend Zippy Plumber.
- Gabe S.

"Quality Service"

These folks came out super promptly on Christmas when we had a pipe burst after a big cold snap! Great, quality service and they were so sweet with my young kids. During this crazy time, I'm happy they were the ones who responded because they made such a horrendous experience as easy as possible.
- Holly M.

"100 Stars!"

Matt is the best! He got back to me in minutes and fit us in same day:) I can’t recommend him enough to anyone needing a plumber. Such a nice guy, knows what he’s doing, is affordable, and is super professional. 100 stars!
- Abby F.

"Highly Recommend"

I hired Matt (Zippy Plumber) to fix my leaking main water line a few months ago. He replaced it using a trenchless repair method. I am very happy with Matt's service, including his price, professionalism, and transparency. He also recently visited my house to help identify the source of an unrelated plumbing problem. I highly recommend Zippy Plumber.
- Steven M.

"Simply the best."

Matt is hands down the best plumber in Atlanta. He’s done work for us multiple times. He’s extremely skilled, knowledgeable, honest, and he doesn’t stop until the job is done perfectly. He follows up with you as well and is always there when you need him. I would recommend him for any major plumbing project you’re considering. Simply the best.
- Shawn T.